Effective Date: 29/06/2024

At Simple Urban Apparel, we strive to ensure that your order is delivered to you in a timely and efficient manner. Please review our shipping and delivery policies below.

Shipping Policy

1. Order Processing:
   • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
   • You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates:
   • Shipping charges for your order will be calculated and displayed at checkout.
   • We offer various shipping options, including standard and expedited shipping. Delivery times vary based on your location and selected shipping method.
3. Domestic Shipping:
   • Standard Shipping: 4-7 business days
   • Expedited Shipping: 4-7 business days
   • Overnight Shipping: 4-7 business days

Delivery Policy

1. Order Tracking:
   • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on the carrier’s website.
2. Delivery Issues:
   • If your order arrives damaged or if there are any issues with your delivery, please contact our customer service team at simpleurbanapparel@gmail.com within 7 days of receiving your order.
3. Undeliverable Packages:
   • If a package is returned to us as undeliverable due to an incorrect address or other delivery issues, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
4. Lost or Stolen Packages:
   • Simple Urban Apparel is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier for assistance.

Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at:

Simple Urban Apparel
simpleurbanapparel@gmail.com